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DIAD Consulting, Inc.’s Most Popular Seminars


Team-Building, Business Skills, Leadership & Professional DevelopmentTeam Hands In

All too often, businesses of all sizes learn too late that employee relations are just as important as customer relations. You need talented people with good attitudes, who are dedicated to their work, in order to maximize the capabilities of your key processes.  Conversely, lackluster people, who are poor performers, will be ineffective, or even sabotage the best of processes.

Engaged Employees Are Productive and Happy A term used more and more often in business is “employee engagement.” In the past, this would have been called company morale. Whatever you call it, smart business owners are learning that it’s important to find ways to keep their employees invested in the company and its success. Engagement is something beyond the paycheck; it’s a direct product of employee empowerment, good communications and the owner sharing his or her vision for the business. Good employee relations begin with making employees a part of what the business is about. There are five foundational factors to developing employees who are engaged with your Strategic Goals:

  • Emotional attachment: Those with an emotional attachment to their work are driven to have a positive influence on the company’s success. It is these people who are willing to invest above and beyond the ordinary, work toward a common purpose, and make sacrifices for future success.
  • Empowerment: Empowerment is the process of enabling or authorizing an individual to think, behave, take action and control work and decision making in autonomous ways. It is the state of feeling self-empowered to take control of one’s own destiny.
  • Involvement: Good lines of communication create an atmosphere in which employees want participate. Engaged employees are the ones who volunteer when others exert energy looking for ways to avoid extra work.
  • Commitment – Numerous recent and prevailing studies confirm that Empowered and Engaged employees are more profitable, more productive, more customer-focused, safer, and less likely to look for employment elsewhere.
  • Employees Feel Rewarded and Recognized for Empowered Behavior   One of the best ways to get engaged and empowered employees is to train them and to involve them in energizing Team Building exercises.  In reality, this is an essential element that is common to all the recognized “most successful businesses of the 21st Century.”

According to a study published in Personnel Public Management it was revealed that training by itself increased productivity by 22.4%; while training combined with coaching increased productivity by 88%.   That’s a 400% increase in results.

“DIAD” means Bonded Pair; what we do is pair up your talents and experience with our business savvy and experience to form a powerful bond that creates a dynamic synergy which produces desired results quickly and effectively.  Let us help you develop your Dream Team today.

Turbocharge Your Team & Your Business                                                                  2.65- Days


This is a highly dynamic and interactive three-day weekend seminar that not only introduces you to our holistic approach to personal life and business balance, it also gets you started in the actual process of transforming you and your business toward that successful balanced lifestyle.   You will review the Twelve Essential Disciplines that every business must master in order to reach the level of sophistication and competence that can ensure sustained profitability and competitive strength.

You’ll develop (or refine) your business plan & strategic goals as you master these Essential Disciplines. You’ll take concrete steps to improve your health and wellness, taking simple steps that begin developing the habits that you can easily maintain.  You will learn how to reduce your daily stress and how to take control of your time, allowing you to engage more fully in the most rewarding aspects of your life.   We’ll cover Health, Nutrition and Fitness, Eidetic Imagery, Useful Accounting Concepts, S.M.A.R.T. Goal Setting, Your Business Plan, Good Communications Strategies, the dynamics of teams and their stages in development, Project Management, Scheduling essentials, Strategic Focus & Planning, Key Principles of an Effective Quality Management System, Employee Engagement / Empowerment, Sales, Marketing, Social Media, and Time Mastery.

There is a lot to learn and/or reconsider, and in this seminar you’ll find it easy and fun. Intermixed with short, easily digestible lectures, you’ll participate in a series of practical exercises that will help to clearly demonstrate the realities of the various principles.   What’s in for you, besides the obvious opportunity to learn new ideas and perspectives? – This seminar gives you a Power-boost start that prompts you to take concrete and positive action, then we’ll help you follow up in our subsequent Seminar Series – a bi-weekly webinar-based program that is designed to Transform You & Your Business in 90-Days, in Six Valuable ways:

  1. Increase your Profitability and Competitive Strength.
  1. Improve the ease and effectiveness of your Operations.
  1. Enhance the productivity and while, at the same time improving the job satisfaction of your employees.
  1. Organize your chaos into a well-orchestrated system through Strategic Planning, Training and Communication.
  1. Reduce your stress level and the time you need to put in in order to run your business profitably and effectively.
  1. Create a sustainable Balance of Personal Health and Business Success

 TurboButtonGet a Seminar Syllabus PDF – Click Here

101 Things You didn’t Hear Me Say                                                                      2.5 to 3-hours

Frustration Demonstration

Many, if not most, people erroneously assume that everyone thinks as they do. They believe that everybody communicates and perceives information (that they hear) in the same way that they do. This simply is not true. When you are in a conversation, the words that you are using as you try to deliver your message often do not convey the same message that the listener hears.  This is because we each have a unique set of filters that process the information we hear and thus, what we perceive we heard.  At times this can be significantly different.   This seminar addresses the common delivery and perception tendencies of people with different personality types in their communication styles.  As participants become aware of the natural differences, as well as the inherent problems associated with the different personality types communicating, they can develop effective coping mechanisms and communication strategies that improve the effectiveness of their interpersonal communication.  Through practical exercises the principles are demonstrated to be true to the participants; thus having reconciled an emotional belief with their intellectual understanding, people can see the value of considering what may be a more effective style, rather than their most comfortable mode of communicating with others.   This exercise most often makes people aware of common road-blocks to good communication that they never considered before.  More importantly, it will help reduce the stress usually experienced within the respective team due to personality communication conflicts, and frequently opens up new avenues for better communication never explored prior to participating in this seminar. This exercise is consistently rated as, “Fun, Informative and Useful.”

The Balanced Wheel of Expertise -12 Essential Disciplines            40 to 50-minutes

Balanced Wheek of Expertise - 12 Essential Disciplines

Executive experience, surveys of the Most Recognized Successful Business Leaders of Today and an amalgam of various university and marketing agency research have shown that there are:   12 Essential Disciplines that businesses must master in order to break through to the level of sophistication that creates sustained Profitability, Competitive Strength and Brand Success.   This training presentation highlights the importance and long-term value of developing a Balanced Wheel of Expertise within your team. It provides an overview of each of the twelve disciplines, including suggested strategies for each concept.   This seminar is often cited as a powerful catalyst for breaking through institutionalized stagnation and complacency, as well as promoting a better focused company strategy and an empowered team.

HOLLOW SQUARE: A Communications Experiment                                         1-hour  

Hollow Square

This is a simple practical exercise that clearly demonstrates key planning and communication principles.

  • To study dynamics involved in planning a task to be carried out by others.
  • To study dynamics involved in accomplishing a task planned by others.
  • Explores both helpful vs. hindering communication behaviors in assigning & carrying out a task.
  • [Variant] To demonstrate the effectiveness of Two-way vs. One-way Communication


Transform You & Your Business through People Engagement/Employee Empowerment: 1-Hr.

Explore the Top 12 Principles for implementing Employee Engagement & Empowerment. Learn how true empowerment of your employees will reduce your stress while cutting back the time you will need to run your business effectively & profitably. Gain an enthusiastic team focused on your Strategic Goals & Financial Objectives.   

Bridge Building Team Competition                                                                        1.5 to 2-hours

Connex Bridge

This is a practical exercise that engages teams in a series of business skills, all in one project – Physically Building a Bridge according to Client Specifications. Competing teams must plan, design, budget, purchase materials, present a Project Proposal, construct the model, manage their time in each phase of operation, make a Sales presentation, as well as communicate and work effectively as a team.   This is a fun exercise that clearly demonstrates the many challenges and opportunities experienced in work projects. Participants realize the important dynamics of effective planning, communication, time mastery, competition and teamwork, as well as valuable lessons learned through the experience.  

Desert Survival Exercise                                                                                              1.5-hours

Desert Survival

Participants assume a given scenario whereas they are a group of survivors from an airplane crash in the desert.  Their mission is to survive; and to improve their odds for survival by salvaging a set of objects from the plane before they are destroyed or lost, they are asked to prioritize which items to save first (prioritize) according to the objects value in helping the group survive. Their individual and then subsequent prioritization list is compared to the experts list.   This exercise clearly demonstrates that the team’s effort outperforms each individual’s attempt to survive (except if there is a “Ringer” (like an ex-Special Forces member) in the group).  There are often ancillary lessons learned as well, such as how leaders and/or authority figures may need to subdue their egos and ability to dominate the situation for the betterment of the group effort.  Although the scenario is fictional, the interpersonal interactions are typically very real and the team participants learn some useful insights about each other and about the value of information sharing and effective teamwork.  


Sea Survival Exercise                                                                                                  1.5-hours

This is a variant on the “Desert Survival Exercise,” which allows you to repeat the exercise when you’ve added new members to your team or to reinforce the learning after an extended period of time. Changing given circumstances and environment prevents returning participants from skewing the results due to their knowledge of the previous scenario.  

Communication Exercises Series                                                    Choose 30-mins. to 1.5-hours

Communications Seminar

This series of short practical exercises demonstrates several key elements in poor vs. good communications; including distortion of the message, errors created by personal perception filters, varying results responding to what they heard from the same source, at the same time and two-way way communication modes.  

Time Mastery                                                                                                                    1-hour

Time Management Training Houston

You will learn how to reduce your daily stress and how to take control of your time, allowing you to engage more fully in the more rewarding aspects of your life. Consider the 10 Steps to Time Mastery that help you organize your day in order to optimize and prioritize your activities ensuring that they are High Impact, Relevant and focused on your Strategic Goals. Become more productive using less time and with less stress.  

Setting Meaningful and Effective Goals                                                                            1-hour


Goal setting is a powerful way of motivating people, and of motivating yourself. The value of goal setting is so well recognized that entire management systems have goal setting basics incorporated within them.   In fact, goal setting theory is generally accepted as among the most valid and useful motivation theories in industrial and organizational psychology, human resource management, and organizational behavior.

Many of us have been introduced to the concepts of SMART goals. It seems natural to assume that by setting a goal that’s Specific, Measurable, Attainable, Relevant, and Time-framed, we will be well on our way to accomplishing it. This training module reviews the 5 Golden Rules of Setting Meaningful and Effective Goals, the SMART Goals Criterion and the 5 Encompassing Principles that ensure your goals are value-added to your successful endeavors.

Airplane in a Box – An exercise in Quality Management & Client Focus                          30-mins.

This activity will help to further define your customers and will intro­duce the concept that quality is defined by the customer.  Participants will consider the following:     ²  Who are my customers? ²  What do they need or want? ²  What are their measures/expectations? ²  What is my product or service? ²  Does my product or service fulfill the customer’s expectations? ²  What data is needed to substantiate fulfillment? ²  How many customers are involved in the process?

Competitive Intelligence Primer                                                                                  1.5-hours

Consultant Employee Production

Your business doesn’t exist in a vacuum. Whatever sector you operate in, and however unique your Selling Proposition is, there will always be other businesses competing for customers in your target market.   When you look around at your current competitors, do you know what they’re doing? Do you know how effective their current operations are, or how satisfied their customers are? When you develop your business strategies, do you consider what your competitors’ strategies might be? This sort of knowledge is Competitive Intelligence (CI).   Many small to medium businesses are, at least, vaguely aware of the concept of CI, but most do not attempt to collect CI data. There are several reasons why they don’t, such as they feel it may necessitate unethical behavior, alienate their customers, they don’t see the potential value, they’re lazy, or often, they don’t know how to go about it.  First of all, most CI techniques do not involve unethical behavior (I will not recommend any such behaviors). Second, CI will help you improve your processes and that should improve your products and services. Most significantly, if you actively engage your team in Competitive Intelligence you will give your company a significant advantage, and I assert, will actually improve your relationship with your clients.  

12 Golden Rules of People Management                                                                           1-hour

Team Success 3

As a company organizes and staffs to achieve success, it typically operates within a framework of well-defined management principles. The difficulty lies not in gaining acceptance of those basic management concepts, but in implementing them when dealing with specific individuals in real-world situations.   This Training module defines twelve rules, guidelines really, that should help you grasp key concepts needed to deal with a wide range of “people issues”.  When considering all the essential elements needed to secure sustainable profitability and competitive strength, the Prime factor must always be Good People.  

Value-added Operations Accounting Methods                                                    1-hour

Accounting Image

Most businesses have their Chart of Accounts set up primarily for Tax Mitigation and Banking Concerns.  This is an important strategy needed to ensure financial health.   “Operations Accounting” maintains these strategies, and adds further breakouts of financial data that provide insight into how Operations are performing. Operations Accounting seeks to measure Operational Key Performance Indicators and thereby making the organization’s accounting system part of the company’s Strategic plan that guides the future of a business via business operations “managed by the numbers.”

Visual Cues in Communication – Blindfolds: a Dyadic Experience                                   1-hour

This exercise accomplishes two main goals as follow:

  1. To demonstrate and experience the need for visual cues in perception and communication.
  2. To demonstrate the need for visual cues in the definition of “personal space.”


Team Adventure Training                                                                                              4-hours

Nitro Crossing

Team Adventure Training is a series of structured Team Building exercises that combine physical tasks with mental challenges.  It is designed to exercise and test your staff’s ability to effectively:

  1. Problem Solve
  2. Plan
  3. Communicate
  4. Manage their Time
  5. Apply Leadership
  6. Work together as a Team
  7. Multitask
  8. Implement and adjust their plan
  9. Compete effectively

Your team will learn how to apply fundamental management principles for success and have fun doing it!  

10 Social Media Tips for Small Businesses                                                                       1-hour

Capacity – especially to plan and execute effective marketing strategies – is a big challenge for every small business. In this training session, we offer 10 suggestions for how small businesses can supercharge their marketing efforts by leveraging social media. For each suggestion, we will discuss a basic strategy – for those who simply want to get their toes wet, as well as an advanced strategy – for those who want to spend a bit more time and go a bit deeper in their social media marketing efforts.  

Idea & Creativity Generation                                                                                    1 to 2-hours

So how do you identify the next Apple, Google, and Walmart?  Every business starts with an idea but is an idea always an opportunity?  Successful entrepreneurs know that it often takes thousands of ideas to uncover that one great business opportunity.  In this topic, you will look at a variety of techniques entrepreneurs use to discover ideas and uncover potential opportunities.  Opportunities can be discovered through systematic searches or through constant scanning and being alert to the ever changing environment.  We will practice different techniques for increasing your creativity, propensity for innovation and sharing new ideas, as well as enhancing your “Opportunity Recognition Skills.”  

NORC: A Consensus-Seeking Task                                                                                    1-hour

This practical exercise asks participants to reach a consensus regarding the National Occupation Ranking Census. Its goals include:

  1. To compare results of individual decision-making and of group decision-making.
  2. To generate data to discuss decision-making patterns in task groups.


Mine Field – Trust and Communication Exercise                                                   1 to 1.5 Hours

Mine Field Exercise

This is a popular and engaging structured experience involving communication and trust.  The task is very flexible, works for groups of various types and sizes, and can be adapted to youth, adults, corporate, etc.  This exercise is about putting people in a situation where they will have to trust their partner to navigate a “mine field”.   For people to trust one another, they must first develop a bond. The Mine Field is a game that quickly builds that bond between people.


Quality Pays – Quality Movement History & Principles                                                      1-hour

This training session reviews the historical highlights of the modern Quality Management Movement.  The module introduces the participants to the Key Mentors of the movement and examines the principles they espoused.  Illustrative examples of the powerful effect the Quality Management system has had on business and industry are discussed, revealing the proven value of these systems, especially noting that, “Quality Pays.”  

10 Key Quality Principles                                                                                               1-hour  

Quality Management

Why worry about Quality?   Consider the W. Edwards Deming Chain. His methods have consistently proven that implementing a proper Quality Management System will:

  • Improve Quality
  • Decrease Costs
  • Improve Productivity
  • Decrease Price
  • Increase Market Share
  • Sustain the Business’ Longevity
  • Provide More Jobs
  • Secure a Good Return on Investment

These are certainly worthwhile goals.    

Problem Solving 301                                                                                                1 to 2-hours

Every organization experiences problems from time to time. Some of our problems are big and complicated, while others may be more easily solved. There is no shortage of challenges and issues that can arise on the job.  Whether in an office or on a construction site, experiencing difficulties with the tasks at hand or with coworkers, the workplace presents ongoing challenges on a daily basis. Whether these problems are large or small, they need to be dealt with constructively and fairly. Having the necessary skills to identify solutions to problems is one of the skills that savvy businesses invest in training their team.   Problem solving and critical thinking refers to the ability to use knowledge, facts, and data to effectively solve problems. This doesn’t mean you need to have an immediate answer, it means you have to be able to think on your feet, assess problems and find solutions. The ability to develop a well thought out solution within a reasonable time frame, however, is a skill that is valuable to any successful organization.   We offer training classes and several Team-building Activities to address classic Problem Solving Tools & Techniques, as well as provide structured experiences that give participants a chance to practice their skills in a safe and fun environment  

Process Analysis using Checklists & Flowcharts                                         30-mins. to 1.5-hours

This training session presents the concept and techniques for employing flowcharts to analyze and improve your business and work processes. Flowcharts are an effective tool for analyzing any given Process. Flowcharts are maps or graphical representations of a process. They document the current or proposed flow of people’s work, paperwork processing, database and/or Computer software use, product processing & flow, materials processing & flow, etc.   Due to their visual nature, people can often understand the pictured process more easily and more completely.  Flowcharts can help you see whether the steps of a process are logical. They further help people see trouble spots such as omissions, redundancies, bottlenecks, meaningless steps, resource consumers, time wasters, lack of controls, etc.

Quality Statistical Measures & Analysis                                                                 2.5 to 3-hours

Statistical Analysis Measurement

This training session introduces participants to the classic Statistical Measurement and Analysis techniques used in Quality Control Systems.  This module defines a set of basic tools that are used for improving processes. These came to be known as the first seven tools. They are:

  1. Cause-Effect Diagram
  2. Pareto Chart
  3. Check Sheet
  4. Scatter Chart
  5. Bar Chart and other graphs
  6. Histogram
  7. Control Chart

Despite some fancy-sounding names, they are mostly very simple and easy to use: the trick is in consistent and appropriate use, not intellectual gymnastics and elitist occasional usage.   The tool that requires most thought and understanding is the Control Chart.   A number of these tools are only usable when a significant amount of numerical data is available. For situations where the data is more qualitative there is a second set of seven tools defined (seven seems to be a magical quality number :-).

Employee Engagement & Empowerment                                                                    1 to 2-hours


Looking for real management advice about people? Your goal is to create a work environment in which people are empowered, productive, contributing, and happy. Don’t hobble them by limiting their tools or information. Trust them to do the right thing. Get out of their way and watch them catch fire.   These empowerment exercises address important principles for managing people in a way that reinforces employee engagement, accomplishment, and contribution. These management actions enable both the people who work with you and the people who report to you to soar.   DIAD Consulting, Inc. offers insightful lectures and team-building exercises that illustrate the real value of people engagement and empowerment, as well as help your team put the key principles of empowerment into effective practice.  

Sharing & Supporting Goals – A Teambuilding Activity              2 to 4.25-hours per # participants

  1. To enhance the team-building process through self-disclosure, feedback, and interper­sonal commitment.
  2. To offer the team members an opportunity to give and receive feedback about work-related, personal-growth goals.
  3. To develop the team members’ commitment to support one another’s growth goals.

Work Group Review                                                                               4.5-hours plus pre-work

  1. To provide an opportunity for open communication in an intact work group.
  2. To stimulate discussion between co-workers in the same work setting.
  3. To heighten awareness of co-workers’ attitudes about work-related topics.
  4. To identify topics of concern collaboratively for further consideration and review by the organization.


4-Word-Build – A Conflict Resolution and Teamwork Exercise

4-Word-Build is an excellent conflict resolution exercise to elicit a shared understanding, or a shared vision of an idea or concept. It also identifies that we usually do not have such a shared vision – but that we can create one.   The exercise can also provide an insight into the ways in which decisions are made within any given team or group, and as such is an excellent teamwork exercise.  

Leadership:   We offer several training classes and practical exercises that help you develop and hone your team’s leadership skills. Some of the more popular seminars include:  

Team Work Activities

  • 16 Top Principles of Employee Empowerment Employed by Savvy Leaders               1.5-hours
  • Styles of Leadership and their Effectiveness                                                          1-hour
  • Core Competencies of Effective Leaders                                                                1-hour
  • The Situational & Transformational Leader                                                            1-hour
  • The Empowering Leader                                                                                        30-mins
  • Basic Principles Employed by Effective Managers                                                    1.5-hours
  • Job Enrichment                                                                                                     30-mins  
  • Leadership Style Assessment Questionnaire                                                            45-mins.
  • Follow the Leader – Intro’ to Situational Leadership                                                2.5-hours
  • Choosing an Apartment – Authority Issues in Groups                                               2-hours
  • Dividing the Loot – Motivation Exercise                                                                 1-hour
  • Leadership Styles Role Plays                                                                                  2-hours  
  • Pins & Straws Leadership Styles Exercise                                                                2-hours
  • Fork Labyrinth – Leadership Practice                                                                      3-hours
  • Leadership Role Play – Staff Meeting                                                                      2.5-hours
  • Management Perspectives – ID Styles                                                                     2.5-hours
  • Match Activities Behavior Modification Activities                                                   2-hours +
  • Motivation – A Feedback Exercise                                                                          45-mins.
  • Motivation – Supervisory Skills Activity                                                                  1-hour
  • Penny Pitch – Demonstrating Reinforcement Styles                                               1-hour
  • Managers Guide – Understanding Motivation                                                          2.5-hours
  • Surviving the Stages of Team Development                                                           1.5-hours  

Effective teamwork is essential in today’s world, but as you’ll know from the teams you have led or belonged to, you can’t expect a new team to perform exceptionally from the very outset. Team formation takes time, and usually follows some easily recognizable stages, as the team journeys from being a group of strangers to becoming a united team with a common goal.   Whether your team is a temporary working group or a newly-formed, permanent team, by understanding these stages you will be able to help it quickly become productive.

Project Collaboration with Distributed Teams                                                                  1-hour

This training module & practical exercise addresses the problem of getting people who are distributed and burdened with high work-loads to collaborate and make good on their commitments when time, distance and culture all work against that outcome. Face-to-face contact, even in very small doses, has been proven to mitigate the impact created by these barriers.   In this module you will find a number of practical suggestions that help create the virtuous cycle of positive relationship even when you can’t get on a plane, meet in a conference room or spend time in-person.

Creating a Strategy-Focused Organization                                                5-ea., 1-hour sessions

159568478_affiliatemarketing_Improving performance graph  

The DIAD Consulting’s process of ‘Creating a Strategy-Focused Organization’ is built around the five principles propounded by Drs. Robert Kaplan and David Norton, the creators of the Balanced Scorecard.

  1. Mobilizing Change through Executive Leadership
  2. Translating Strategy into Operational Terms
  3. Aligning the Organization to the Strategy
  4. Making Strategy Everyone’s Everyday Job
  5. Making Strategy a Continual Process

DIAD Consulting, Inc. has been able to perfect the process after field testing it in consulting workshops with many of their clients. The procedure is supported by an easy-to-follow model, templates, slide presentations and a workbook.  

Balanced Scorecard, The                                                                                                 1-hour

You’ll most likely have heard the saying “What you measure is what you get.” This is something that’s true across many areas of management – if you set people targets, and reward them when they meet these targets, they’ll often do all they can to achieve them.   This is great in principle, but can be disastrous in practice: One problem is that it’s much easier to measure financial results than it is to measure progress in other essential areas (such as staff satisfaction). This leads to an over-reliance on financial measurement. A second issue is that people will, quite rightly, drop other activities to meet challenging goals – this is part of why stretch goals are set.   Taken together, this means that organizations often focus their efforts on short term financial results, at the same time that the underpinnings of their business wither away, neglected.   This is where the idea of the “Balanced Business Scorecard” is important – as a tool for improving the performance of a whole organization, a large department or a small team. The Balanced Scorecard or Weighted Scorecard helps you measure and improve performance in an integrated way.

SWOT Analysis                                                                                                                1-hour

SWOT Analysis is a powerful technique for understanding your Strengths and Weaknesses, and for looking at the Opportunities and Threats you face.   What makes SWOT particularly powerful is that, with a little thought, it can help you uncover opportunities that you are well placed to exploit. And by understanding the weaknesses of your business, you can manage and eliminate threats that would otherwise catch you unawares.   More than this, by looking at yourself and your competitors using the SWOT framework, you can start to craft a strategy that helps you distinguish yourself from your competitors, so that you can compete successfully in your market.  

Understanding Key elements of an Effective Sales Process                                             2-hours

The Effective Sales Process:

  1. Is a multi-step methodology that is:
  • Repeatable
  • Manageable
  • Consistent
  • Sequential
  • Transferable
  • Client Focused  
  1. Transforms services / products into revenue in a cost effective way
  1. Includes performance goals, measurement procedures for those goals and analysis
  1. May be composed of many sub-processes
  • Has a Common language
  • Learning the Client’s: Needs, Wants, Emotional Hook, Company’s Internal Dynamics, etc.
  • Development Steps, Line of Inquiry, Closing

Ongoing process for:  

  • Analyzing sales opportunities
  • Prioritizing strategies
  • Managing / Measuring / Tracking Objectives
  • Training, Professional Development and Energizing the Sales Team
  1. An Effective Sales Process Develops a Close & Long-term Relationship with the Clien
  1. The goal of every  contact is to advance the opportunity.



Basic Principles Employed by Effective Managers                                                        1.5-hours

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In over thirty-years of direct management and executive experience, consulting and teaching, I have conducted many surveys, interviewed many successful managers in successful organizations, experimented in the application of prevailing, as well as my own theories, and directly observed that there are definite common practices employed by successful managers.   My use of the term “successful manager” in this case, is defined by the individual’s ability to reach executive management in a Fortune 500 Company or in an entrepreneurial small business entity that has had ten-years or more of profitability.   I have concluded that there are Five Key Elements necessary for a probability of long term success to occur for any organization (see also my 12 Essential Disciplines in the “Balanced Wheel of Expertise” required to secure sustainable profitability and competitive strength).  These elements have some important subsets, but they fit nicely into one of the major categories.  The basic principles employed by effective managers support and nurture the Five Key Elements that I speak of and I will address these first.

Conflict Mitigation, Consensus Building, Crisis Management and many more…   If you have a business and/or professional development skills training need, DIAD Consulting, Inc. can develop and deliver a program for you that will inform, encourage and energize your team.   We can present our seminars at your facility, at one of our meeting centers or via Webinars.   We have very competitive pricing, yet little true competition for the quality, depth and breadth of our training products and facilitation.   Group, repeat and training series discounts available.

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