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Effective Communication   arrow

  101 Things You didn’t Hear Me Say                                                                      2.5 to 3-hours

Frustration Demonstration

Many, if not most, people erroneously assume that everyone thinks as they do. They believe that everybody communicates and perceives information (that they hear) in the same way that they do. This simply is not true. When you are in a conversation, the words that you are using as you try to deliver your message often do not convey the same message that the listener hears.  This is because we each have a unique set of filters that process the information we hear and thus, what we perceive we heard.  At times this can be significantly different.

This seminar addresses the common delivery and perception tendencies of people with different personality types in their communication styles.  As participants become aware of the natural differences, as well as the inherent problems associated with the different personality types communicating, they can develop effective coping mechanisms and communication strategies that improve the effectiveness of their interpersonal communication.  Through practical exercises the principles are demonstrated to be true to the participants; thus having reconciled an emotional belief with their intellectual understanding, people can see the value of considering what may be a more effective style, rather than their most comfortable mode of communicating with others.

This training most often makes people aware of common road-blocks to good communication that they never considered before.  More importantly, it will help reduce the stress usually experienced within the respective team due to personality communication conflicts, and frequently opens up new avenues for better communication never explored prior to participating in this seminar. This exercise is consistently rated as, “Fun, Informative and Useful.”

  HOLLOW SQUARE: A Communications Experiment                                                 1-hour

Hollow Square

This is a simple practical exercise that clearly demonstrates key planning and communication principles.

  • To study dynamics involved in planning a task to be carried out by others.
  • To study dynamics involved in accomplishing a task planned by others.
  • Explores both helpful vs. hindering communication behaviors in assigning & carrying out a task.
  • [Variant] To demonstrate the effectiveness of Two-way vs. One-way Communication

◊  Communication Exercises Series                                                Choose 30-mins. to 1.5-hours

Communications Seminar This series of short practical exercises demonstrates several key elements in poor vs. good communications; including distortion of the message, errors created by personal perception filters, varying results responding to what they heard from the same source, at the same time and two-way way communication modes.

  Visual Cues in Communication

Blindfolds: a Dyadic Experience                                                                                                                                 1-hour

This exercise accomplishes two main goals as follow:

  1. To demonstrate and experience the need for visual cues in perception and communication.
  1. To demonstrate the need for visual cues in the definition of “personal space.”


  Mine Field – Trust and Communication Exercise                                            1 to 1.5 Hours

Mine Field Exercise

This is a popular and engaging structured experience involving communication and trust.  The task is very flexible, works for groups of various types and sizes, and can be adapted to youth, adults, corporate, etc.  This exercise is about putting people in a situation where they will have to trust their partner to navigate a “mine field”.

For people to trust one another, they must first develop a bond. The Mine Field is a game that quickly builds that bond between people.

◊ NORC: A Consensus-Seeking Task                                                                                   1-hour

This practical exercise asks participants to reach a consensus regarding the National Occupation Ranking Census. Its goals include:

  1. To compare results of individual decision-making and of group decision-making.
  2. To generate data to discuss decision-making patterns in task groups.


 Work Group Review                                                                                 4.5-hours Plus Pre-work

Success Bridge Building

  1. To provide an opportunity for open communication in an intact work group.
  2. To stimulate discussion between co-workers in the same work setting.
  3. To heighten awareness of co-workers’ attitudes about work-related topics.
  4. To identify topics of concern collaboratively for further consideration and review by the organization.